digital banking on a laptop screen

Digital Banking

click to download on the apple store app store
click to download in google play

Let's make banking easy!

Our Digital Banking provides you with the features you need:

  • Control: Real customization! With drag and drop functionality. You decide what accounts you see, how they are named, what order, and more!
  • Simple: One simple, secure, and seamless interface. The same features, in the same place, regardless your device!
  • Secure: Fraudsters never rest, so we don't either. Our digital banking security solutions provide smart, around-the-clock security to help prevent fraud.
  • Budgeting Tools: Connect accounts and view your full financial picture in one place, complete with automated spending categories.
  • Convenience: Simple clicks to move money, pay people, order checks, connect with us, and more.
  • Plus, the Givens: 24/7 mobile deposit, simple person-to-person payments, bill pay, account balances, account history, transfers, alerts, eStatements, and more.



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Credit Score Integration

Get quick access to your credit score. See what changed on your score and learn how you can improve your financial wellness. We also monitor your credit report daily and will alert you of key changes.


mobile deposit on a mobile phone

Mobile Deposit

With Mobile Deposit, you can bank with us from anywhere. All you need is our digital banking app and a check to deposit to get started. 

It's very simple, simply select the account you want to deposit the check into and take a photo of the front and back of the check with just a few taps.

Make deposits 24/7, and receive immediate confirmation that we've received the check for review. 
card swap screen

CardSwap

A single source to update your Bank of Washington card that is used for your subscription and streaming services, eCommerce merchants, and more.

To Begin:
  1. Log into Digital Banking
  2. Click 'Services & Documents' on the left menu bar
  3. Click 'CardSwap'
  4. Select or search for the companies that you would like to update your card with, and login to link your accounts.
digital banking screen on a laptop

Financial Tools

Take control of your finances the easy way. Financial Tools takes the work out of staying on top of your finances. Make sense of your transaction history and see the categories where you spend the most money. Financial Tools can show you the big picture of your finances—even your accounts outside of Bank of Washington.


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Set up Account Alerts

Keep tabs on your account, protect yourself from fraud and help prevent overdrafts.

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Wire Transfers

A wire transfer is one of the fastest modes of sending and receiving money. 

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Debit Card Fraud Alerts

Debit Card Fraud Alerts help protect you from potential fraud by immediately sending you a text message when we detect suspicious activity on your Bank of Washington debit card.

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MoneyPass® ATM Network

You have quick and easy access to cash from your Bank of Washington account - surcharge free when you use your Bank of Washington debit card at a Bank of Washington ATM or a MoneyPass® ATM.

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Identity Shield

Never face identity crime alone. With Identity Shield, if your identity is stolen, you get a certified Resolution Specialist ready to offer 1-on-1 dedicated support to assist in securing, monitoring and restoring your identity.
 









Personal Checking Accounts
When it comes to checking accounts, we've got you covered. Our accounts have great perks!

Kids Go Green Program
Designed to teach children the importance of making sound financial decisions and doing good in the community.
 

Digital Wallets

Pay using your Bank of Washington card in your Digital Wallet. Simply add your card, then use your watch or phone to pay.







Move Money Features

Make transfers between your accounts very easily!

Set Up Internal Transfers:
  1. On the main menu, click Move Money.
  2. Click Transfer Money.
Pro Tip: Want to transfer between accounts from a different bank? Add an External Account.
 
Add an External Account:
  1. On the main menu, click Services & Statements.
  2. Click Add External Account.
  3. Follow the Two Step process. This process will enable you to request that an external account (an account you have at another financial  institution) be linked for electronic transfers. Once the external account is verified, you will be able to select it from the drop down menu through the Transfer Money page as explained above.
Make a payment on your Bank of Washington loan with just a few clicks.

  1. On the main menu, click Move Money.
  2. Click Pay Loans.
  3. Follow on screen instructions.

Pro Tip: Using the Pay Loans menu to make loan payments gives you more loan details and the option to select different payment types, set up frequencies, and more.
With Bill Pay, you can pay companies or individuals and have complete control on when and how you pay your bills. You have ability to choose the exact date the payment will arrive, set up recurring payments and view past payment history.

It's easy to get started with Bill Pay:

  1. Click Move Money on the main menu
  2. Click Pay Bills
  3. Follow the on screen prompts
Bill Pay Hotline
855-453-3925
Available 7 Days a Week
6am to 12am CT

Please call 855-453-3925 for any questions related to:

  • Payment issues or questions in Bill Pay.
  • Any Stop Payment inquiries or requests.
  • eBill inquiries, such as setting up, receiving, viewing or paying.
  • Automatic or recurring payment questions.

BOW Bill Pay Customer Service
636-239-7831
Monday - Friday: 8:30 AM - 7:00 PM
Saturday: 8:30 AM - Noon

Please call 636-239-7831 for any questions related to:

  • Updating your personal information.
  • Adding, deleting or updating payment accounts.
  • Online banking username and password assistance.
  • Bill Pay enrollment and access questions or issues.
Securely send money to people by using just their phone number or email address. There are no fees for sending money to another person!

User Experience when Sending:
Simply log into Digital Banking:

  1. Click Move Money from the Menu
  2. Click Pay People
  3. Fill out the appropriate requirements
  4. Click Transfer Funds

User Experience when Receiving:
Once the sender clicks ‘Transfer Funds’:

  • If the email address or phone number automatically matches a recipient in our payment network, the funds will be deposited directly into that person’s default checking account.
  • If the email address or phone number doesn’t automatically match a recipient in our payment network, the recipient will receive a notification via email or text message - depending on what the sender entered, and then the recipient can accept the money via Venmo, PayPal or to their debit card!

Tips for safer sending:

  • Only send money to people you know. Once the money is sent - it is gone.
  • Double check your amount and recipient before clicking 'Transfer Funds'.
  • Best to avoid using any person-to-person payment service (including this one) to pay people for goods or services from strangers on the internet.
  • Be alert and aware of scammers asking you for your information!
Here, you can send money to another Bank of Washington digital banking user's deposit account.

Pro Tip: If you plan to send money more than once to this same account or you want to future-date your transfer, link the other customer's account first. This will place the account number in the drop-down menu for the funds transfer option.















Lost or Stolen Devices

If you are a current Digital Banking customer and your device is lost or stolen, please click here for what to do next and some basic safety tips on how to keep your information safe.