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Live ATM

Live ATM - Speak with a Banker at the ATM!


Live ATMs are now available at almost all Full Service Bank of Washington ATMs!


What is a Live ATM?

  • A Live ATM is an ATM with a live video connection to a Bank of Washington Banker.
  • The banker can guide you through every step of your transaction and answer questions about your account.
  • You can deposit or cash checks, transfer funds, withdraw cash, make loan payments, deposit cash and more!


4 Great Reasons to Use a Live ATM

 

Stay in the comfort of your own car!

Maybe it’s raining. Maybe you don’t feel like getting your kids out. Maybe it’s difficult to get in and out of your car. Whatever the reason, think of the Live ATM as curbside service! It's just like a drive-thru window, but with a personal Bank of Washington banker right on the screen to help you.


 
 

No debit card needed!

If you forgot your card, it is lost or stolen, or even if you don’t have one, you can use the Live ATM! The Bank of Washington banker is able to use other methods to verify your identity and continue to serve you.





Extended hours at each location!

A Bank of Washington Banker is available using Live Video 7 days a week at almost all Bank of Washington Full-Service ATMs! This means that you can visit all of our branch drive-thru locations (except Gray Summit - coming soon!) and receive personalized service until 7pm on weeknights and on Saturdays and Sundays. We know people are busy, so we want to make sure you know you can connect with a banker when you need us!



 

Fast and friendly!

Live ATMs truly are easy to use. Just click the "Connect with a Banker" button on the screen and we will be right there to help you. You do not even need to take out your card out or grab a deposit slip. Just touch the screen to get started. It’s quick, simple, and very easy!



Live ATM vs. ATM


Feature

LIVE ATM

ATM

MAKE DEPOSIT Check mark Check mark
WITHDRAW FUNDS Check mark Check mark
CHECK ACCOUNT BALANCES Check mark Check mark
TRANSFER FUNDS Check mark Check mark
MAKE A PAYMENT ON LOANS Check mark
UNLOCK OR UNFREEZE DIGITAL BANKING Check mark
BLOCK A LOST OR STOLEN DEBIT CARD Check mark
PERFORM A TRANSACTION WITHOUT A DEBIT CARD OR DEPOSIT SLIP Check mark
INTERACT WITH A BANK OF WASHINGTON BANKER AND RECEIVE PERSONALIZED SERVICE Check mark